Contact

Talk to the team behind the gateway.

AnyRouter is built and operated by a small, fully remote team with no sales staff and no phone queue — every message lands directly with the engineers who maintain the routing platform. Pick the channel that fits and write to us in plain English; a person reads and answers every mail, usually within one business day for support.

Customer support

support@anyrouter.dev

Account issues, billing questions, API keys, rate limits, and anything else about using the gateway. For faster help, include your request id (X-Request-Id response header) and the model id you were calling.

Privacy requests

privacy@anyrouter.dev

Data export, deletion, and any question about the logging controls described in the privacy policy. We respond within 30 days as stated there; most requests complete much sooner.

Security disclosure

security@anyrouter.dev

Report vulnerabilities here first. We do not pursue legal action against good-faith research, and we ask for a reasonable window to fix before public disclosure.

Before you write

API errors: check the error guide — most 4xx/5xx codes have a documented cause and retry behavior.
Rate limits: the per-key and per-IP windows are documented on the rate limits page; 429 responses carry a Retry-After header.
Live platform status: /health reports component health, and release notes catalog recent model additions and disables.
Product questions from agents: the machine-readable docs index at /llms.txt lists every page available as markdown.